Strategy assessment
Helping our customers to asses if organisation has a good interpretation of the company’s strategy:
- Business strategy:
- Has everybody in the organisation the same understanding of the strategy?
- Are processes in place to support the company’s strategy?
- Customer Management:
- Is the organisations sales strategy in line with the company’s strategy?
- Does your sales organisation understand your customers/potential customer’s needs?
- How is your sales organisation reporting?
- Are specific tools to support your customer management put in place or required?
People assessment
Key in each organization is the human capital. People within the organisation are crucial for the success of a company and success for change.
- People:
- Are the right people on the right places?
- Is there a clear view on people skills?
- Is there a clear training plan in place and what are the required training needs?
- Organisation:
- Is the organisation clear for all people within the organization?
- Are all activities covered in the organisation chart?
- What changes are required to optimise organisation and/or what is required to change to fulfill the strategic requirements?
- Change management:
- Are people within the organisation ready for changes?
- What need to be done to implement required changes?
Process assessment
Assessing your operational processes is also key to identify if further optimisation is possible and processes are understood by your organisation.
- Are processes in place?
- Are processes known and understood within the organisation?
- Are processes experienced as heavy and slowing down your organisation significantly?
Our process assessment service is an important part when implementing Salesforce.
